At the frontline of Singapore’s tourism industry is the General Tourist Guide (GTG), who is licensed by STB
to conduct tours within Singapore for a fee.
How do I become a:
- General Tourist Guide
Interested persons may apply to STB for a General Tourist Guide licence using this
online Tourist Guide Licence Application form
. Upon submission of a successful application, a User Id and Password will be generated from the website
for the applicant.
Where STB requires, as indicated in the Application Form, an application is required to attain the
3 Statement of Attainments (SOAs) and pass the tourist guide examinations. Applicants should follow the simple
two step procedure below. For your convenience, applicants may use the same online Tourist Guide
Licence Application form to sign up for tourist guide licensing examinations if you qualify to sit
for those examinations.
Step 1: Attaining the 3 Statement of Attainments (SOAs) under the Tourism WSQ Framework
We are glad to embark on the Tourism Workforce Skills Qualifications (WSQ) framework that seeks to
nationally certify the tourist guide candidates and further improve the alignment between training
and assessment. This would better equip aspiring tourist guides with relevant competencies to join
our tourism industry and deliver work performance that is of good quality. Our training providers
(accredited by the WDA) have revamped their course syllabus; ensured trainers are certified and conduct
pre-screening to ensure the right mould of candidates for entry into the tourist guide training course.
Under the Tourism WSQ framework, all Tourist Guide training providers would be required to align their
course content to the 3 Competency Units jointly identified by STB, industry members and the Workforce
Development Agency (WDA). The 3 Competency Units are :
- Apply Tourism Knowledge
- Interact with Guests
- Conduct Tour
Students need to attain three Statements of Attainment (SOAs) to certify their competence in the three
Competency Units which they had undergone training in. You can find out more information on the WSQ
framework at the WDA website at http://www.wda.gov.sg.
With effect from 3 September 2007, following the alignment of the tourist guide training and assessment
with Tourism WSQ, all applicants will be required to attain the three SOAs in order to be considered for
the Tourist Guide Licensing Examination.
The training providers for the tourist guide course are:
- Tourism Management Institute of Singapore (TMIS) at 62388688
- Singapore Chinese Chamber Institute of Business at 63341080 / 63250071
Please contact the training providers directly to find out how you may sign up for the courses and
for information on courses themselves (e.g. course duration, start and end dates and course fees payable)
Step 2: Pass the STB Tourist Guide Licensing Examinations
Applicants who have successfully obtained the 3 SOAs will be required to register for and pass the
STB Tourist Guide Licensing Examinations. Applicants will need to pass the theory examination first
before sitting for the practical examination. Theory examinations are conducted in electronic testing
mode and will be held once a month. The practical examinations are usually scheduled every March/April,
July/August and November/December. STB may change the dates for these practical examinations.
Up-to date information on practical examination dates will be published at this website.
Click here to download the
format of the examinations and a copy of the practical examination itineraries.
Applicants who have already applied for the General Tourist Licence using the online Tourist Guide
Application form, need not re-register for the examinations. Applicants can use the same User Id
and Password (issued to applicant when applying for the General Tourist Guide licence) to register
and book their preferred theory and practical exam sessions.
Applicants who have been unsuccessful in passing the STB Tourist Guide Examinations may still continue
using the same User Id and Password to register for the examinations. Applicants will be required to
update STB of any change of particulars before the license is issued.
Please note that, on a case-to-case basis, the Board may require the applicant to be certified
physically and mentally fit by a registered medical practitioner of your choice or a registered
medical practitioner approved by STB.