Save The Date - T2AG Update at Bras Basah
Amendment Notice (2 December 2016) Expression of Interest to set up a new assessment panel consisting of licensed TGs to conduct the final practical examinations
Merlion Statues will be undergoing regular cleaning works
Panel of assessors
Car Free Sunday
SkillsFuture Study Award for Tourist Guide Sector
Iconic Raffles Hotel Singapore To Embark On Restoration Programme
Road closure at Suntec City for Purple Parade 2016 (5Nov 2016) and New Year Eve (31 Dec 2016)
People of the River Sculptures along Singapore River to undergo restoration
Upcoming Traffic Diversion along South Bridge Road (Junction of Maxwell Road / Neil Road)
Experience Creation- Introductory How-To Videos
Conditions for Renewal of Tourist Guide Licence
Mandatory Refresher Course For Licensed Tourist Guides
New Tyersall Avenue from 16th January 2016
Raptech helpdesk contact details
List Of Approved Professional Development Courses For 2016
2016 General Tourist Guide Examination & Multiple Language Proficiency Test Dates Schedule
LTA-STB-URA Advisory: Update to Coach Drop-off / Pick-up for Merlion Park and Opening of Raffles Boulevard Coach Park
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
The Conditions of Licence Tourist Guide Must Adhere
 


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Frequently Asked Questions

Do you have questions about Guides Online? Please try to find your answers here.

If you are still unable to find your answer, please contact us here.

Questions

    General Tourist Guide
  1. How to be a licensed Tourist Guide ?
  1. Which are the training providers approved to conduct the TG course ?
  1. What is the objective of the new enhanced Tourist Guide course ?
  1. What is the difference between the previous and current WSQ TG Course?
  1. Why is a national curriculum needed?
  1. When will the course and examinations be conducted and relevant fees?

    Others
  1. Are there any exemptions on the use of licensed tourist guides?
  1. What are the conditions of renewal for the Tourist Guide Licence?
  1. What are half yearly assignments and why must I submit a record of assignments every half yearly?
  1. How do I add another guiding language on my Tourist Guide Licence?
  1. How is the Multiple Language Proficiency Test (MLPT) conducted?
  1. When will the MLPT be conducted?
  1. Can I promote my guiding services by featuring my specialization and tours on my namecard or through my website?
  1. How do I update my Professional Development Course (PDC) attendance?
  1. How do I update my Personal Profile?
  1. How do I request for a new password?
  1. Can I promote an Outbound tour which I will be guiding?
  1. Can I provide Inbound and/or Outbound tour packages?
  1. How to apply for UTAP?
  1. What are half yearly assignments and why must I submit a record of assignments every half yearly?
  1. Are there any individuals or organizations that have been exempted from the STB Act?
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How to be a licensed Tourist Guide ?
Any person wanting to be a licensed Tourist Guide has to undergo the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course provided by Singapore Workforce Development Agency (WDA) approved training providers and pass all the relevant assessments before they could be issued with a Tourist Guide licence. Appended below are the minimum requirements to register for the WSQ TG Course.

Candidates must fulfil the following criteria:
- be over 21 years of age
- be medically fit
- be highly proficient in the language you wish to guide in
- possess a GCE 'O' Level Certificate with the following language proficiency :

if you are guiding in English :
i) GCE 'O' Level Certificate with a Min. Grade B4 in English; or
ii) WSQ WPL Level 6 in English language

if you are guiding in Mandarin:
i) GCE 'O' Level Higher Chinese / Chinese as first language (Min. Grade C6); or
ii) GCE 'O' Level Chinese as second language (Min. Grade B4); or
iii) WSQ Business Test Level 4 in Chinese language;

AND

iv) Primary 6 pass or WSQ WPL Level 3 in English language

if you are guiding in other languages:
i) Have a high standard of proficiency in the guiding language;

AND

ii) Primary 6 pass or WSQ WPL Level 3 in English language



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What is the objective of the new enhanced Tourist Guide course ?
The previous Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course which comprises 3 WSQ competency units has ceased enrolment in December 2015. WDA has launched an enhanced WSQ TG course in end 2016. This enhanced WSQ TG course is part of the TG Tripartite Taskforce's recommendations to improve the training and capability developments of the TG profession which was released in August 2015. The Taskforce consist of Employment and Employability Institute (e2i), Singapore Tourism Board (STB) and Singapore Workforce Development Agency (WDA).

The objective of the enhanced course is to improve the training curriculum and streamlined the assessment framework. Trainees can look forward to a more comprehensive and streamlined training curriculum targeted at equipping them with the relevant and applicable skillsets to carry out guiding services effectively. There will be more practical training hours to hone their guiding skills, e-learning modules to learn at their convenience, and new modules to ensure breadth and depth of knowledge.


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What is the difference between the previous and current WSQ TG Course?
The new course has 6 modules as compared to 3 in the previous course addressing all relevant competencies which a licensed TG would need to carry out their guiding services effectively. For example, Handle arrival and departure of visitors' module gives training focus to help new tourist guides meet the actual demands of their work.

The new curriculum also provides for more training hours to allow trainees more practical training to put what they have learnt into practice. A new e-learning component will be provided for trainees to learn at their own pace. There will also be a national curriculum for 4 of the 6 modules :

1. Promote Singapore as Tourist Destination
2. Apply Tourism Knowledge
3. Write Tour Commentary
4. Conduct Tour